Fidelity Services

Objective

"Massively reduce financial crime and thus improve experience by monitoring, analyzing, detecting, and preventing bank crime to combat fraud and ensure compliance with various types of fraud."

 

My approach with classical engineering, I outlined the product experience and derived the solution with a user-centric approach by considering goals such as human factors, ergonomics, usability engineering, thus providing a better experience.

 

Design cycle: iterative process, I derived an optimized solution using various methods, such as Contextual Inquiry, Touch Point, Idea Generation, Ideation, Prototype - Refinement, and Implementation to match user-centered development.

 

Confidential, contact for more details....